Hammer & Grind : Built For Contractors

All Episodes

290 episodes

EP230: Hire-Train-Retain: The Science Behind Building a Winning Team with Mike Matalone

51 min

It is impossible to overestimate the importance of effective hiring in the competitive business environment of today. Choosing the proper people is essential for an organization's overall health as well as the performance of specific teams. The use of behavioral science is one possible strategy to improve hiring procedures. This approach, grounded in understanding human behavior and psychology, provides valuable insights that can lead to more informed hiring decisions. In this episode, Brad and Mike of XP3 Talent talk about: Mike's background and the founding of XP3 Talent Key lessons learned from Vistage and their impact on hiring The significance of systems and processes in business Understanding employee engagement and psychological connections The role of personality assessments in hiring The importance of training and coaching in retaining talent Strategies for effective hiring and onboarding Insights on transforming B players into A players Mentioned: Website: http://www.xp3talent.com/ Instagram: http://www.instagram.com/mmatalone/ Facebook: https://www.facebook.com/mike.matalone LinkedIn: https://www.linkedin.com/in/mike-matalone-6029b87/ Book: Hire • Train • Retain (https://www.amazon.com/dp/B0F8Z4KQ84) Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Mike MataloneXP3 TalentVistage

EP229: Leveraging the power of AI in digital marketing: A conversation with April Edwards

49 min

Artificial intelligence is quickly emerging as one of the most transformative tools in a marketer's toolbox, so it's not just hype. From predictive analytics to automated customer engagement, AI is helping businesses uncover deep insights about their audience and personalize their strategies like never before. In this episode, Brad and April Edwards from Deck Builders Marketers talk about: April's background and journey into deck marketing The role of AI in modern marketing strategies Understanding consumer behavior and expectations The importance of online presence and reviews Creating a seamless customer journey Mentioned: Website: https://deckbuildermarketers.com/ Instagram: https://www.instagram.com/deckbuildermarketers/ (https://www.instagram.com/deckbuildermarketers/?hl=en) Facebook: https://www.facebook.com/deckbuildermarketers/ (https://www.facebook.com/deckbuildermarketers/about/?referrer=services_landing_page) TikTok: https://www.tiktok.com/@deckbuildermarketers LinkedIn: https://www.linkedin.com/company/deckbuildermarketers/ Book Recommendation: They Ask You Answer: A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer (https://www.amazon.com/They-Ask-You-Answer-Revolutionary/dp/1119312973) Get the free book here: http://deckbuildermarketers.com/book/ Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

April EdwardsDeck Builder MarketersAI marketing

EP228: From garage to multiple locations: Lance Cayko's Journey Building F9 Productions

45 min

Having the longest track record or the biggest name isn't always a sign of success. Those who pay close attention, adjust fast, and give priority to others are sometimes the ones who succeed. Clients noticed not only the work but also how they were helped, listened and understood. This serves as a reminder that success is rarely achieved through a straight line and that teamwork, rather than credentials alone, can be your greatest asset. In this episode, Brad Huebner and Lance Cayko talk about: The origin story of F9 Productions The importance of communication in client relationships Lessons learned from working in various trades Emotional intelligence in leadership The journey from architect to developer Mentioned: Website: https://f9productions.com/ Instagram: www.instagram.com/fishingwithlance/ (https://www.instagram.com/fishingwithlance/) LinkedIn: www.linkedin.com/in/lance-cayko-1227031a/ (https://www.linkedin.com/in/lance-cayko-1227031a/) Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

F9 ProductionsLance Caykodesign-build

EP227: Healing from Betrayal | Insights from Dr. Debi Silber

38 min

Betrayal is a profound and often devastating experience that can leave deep emotional scars. Unlike other forms of trauma, betrayal trauma carries unique characteristics that require a different path to healing. It’s not just a breach of trust, it’s a deeply personal violation that can shake one’s sense of identity and security. In this episode, Brad and Dr. Debi talk about: Definition of betrayal and its varying levels The importance of addressing childhood experiences Discoveries from Dr. Silber's research on betrayal Different types of trauma require different healing approaches Post-Betrayal Syndrome The five stages of healing from betrayal The role of mindset in personal transformation Mentioned: Website: https://thepbtinstitute.com/ Facebook: www.facebook.com/InspireEmpowerTransformername (http://www.facebook.com/InspireEmpowerTransformername) Instagram: www.instagram.com/debisilber/ (http://www.instagram.com/debisilber/) LinkedIn: www.linkedin.com/in/debisilber/ame (http://www.linkedin.com/in/debisilber/ame) TikTok: www.tiktok.com/@debisilber (http://www.tiktok.com/@debisilber) Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Betrayal TraumaPost-Betrayal SyndromeHealing Stages

EP226: How Systems Can Transform Your Business Operations | Lessons from David Forster

45 min

In today’s fast-changing business world, adaptability is key to long-term success. One powerful way to build resilience and keep operations running smoothly is by clearly documenting your processes. This turns individual know-how into structured systems that your team can easily follow and improve. Think of system documentation as a living document that’s continually updated and refined to stay relevant and effective. In this episode, Brad and David talk about: David's background and the concept of Systems Over Sweat Defining systems in construction businesses The importance of documenting processes and SOPs Strategies for getting team buy-in and feedback Balancing efficiency with employee training and mistakes Tools and methods for creating effective SOPs Mentioned: Website: www.systemsoversweat.com (http://www.systemsoversweat.com/) Facebook: https://www.facebook.com/rdavidforster Instagram: https://www.instagram.com/dfscales LinkedIn: https://www.linkedin.com/in/rdavidforster Email: df@dfscales.com (mailto:df@dfscales.com) Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Systems Over SweatDavid ForsterSOP documentation

EP225: How Quinton Comino With Home Nation Built A Sales Process To Handle Nation Wide Sales

52 min

Are you sick of quoting work that never get done and following down unqualified leads? Without wasting time on the wrong individuals, Quinton Comino created a sales process at Home Nation that converts hundreds of inquiries into finalized purchases. If you're a contractor who wants to expand, take the same tactics that helped him take his company nationwide. In this episode, Brad and Quinton talked about: Overview of Home Nation and its business model The difference between mobile homes, modular homes, and manufactured homes The importance of customer experience in the housing industry How to effectively qualify leads and customers The role of technology in modern sales processes Tips for contractors on building relationships and getting referrals Mentioned: Website: https://homenation.com/ Facebook: https://www.facebook.com/homenation (https://www.facebook.com/homenation/) Instagram: www.instagram.com/home_nation/e (http://www.instagram.com/home_nation/e) TikTok: www.tiktok.com/@home.nation (http://www.tiktok.com/@home.nation) Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Quinton CominoHome Nationmobile homes

EP224: The Paid Estimate Blueprint | Part 2 - Providing Value

42 min

Offering value involves more than just stating the correct price, it also involves how you show up. For contractors, real value begins long before the tools are delivered. It’s in the trust you build, the questions you ask, and the way you make homeowners feel heard and understood. The sale truly happens when clients feel confident in you and not simply in your job. In this episode, Brad talks about: Understanding value stacking and its impact on customer perception The significance of emotional connection in sales Techniques for providing value during client interactions The importance of setting expectations and asking for permission How to identify and address client concerns effectively The role of empathy in enhancing customer relationships Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Value StackingEmotional ConnectionDiscovery Calls

EP223: The Paid Estimate Blueprint | Part 1 - The Process

33 min

Being able to successfully charge for your services is not only a smart business move in the very competitive contracting and service-based industries, but it's also an important part of professional ethics and self-worth. Contractors can improve their profitability and reputation with clients by changing the way estimates are perceived from transactions to beneficial consultations. In this episode, Brad talks about: The metaphor of overcoming challenges in life and business Defining what a true estimate entails The process of charging for consultations Importance of setting a minimum charge for estimates Steps to streamline the client intake process How to effectively communicate value to clients Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

paid estimatescontractor consultationsdiscovery calls

EP222: The Right Way to Start a Contracting Business

32 min

It might be intimidating to start a contracting business especially given the widespread belief that a major initial investment is necessary. This isn't always the case, though. A lot of prosperous contracting companies started off with very little money. In this episode, Brad talks about: The current opportunities in the contracting industry. Debunking the myth that you need a lot of money to start a contracting business. Importance of market research and identifying gaps in the industry. The significance of securing jobs before formalizing your business. Prioritizing investments in marketing and business essentials over flashy expenses. How finding a mentor or coach can accelerate your business growth. Steps to grow and scale your contracting business effectively. Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Contracting BusinessMarket ResearchSubcontractor

EP221: The Harsh Realities of Starting a Construction Business That No One Tells You

35 min

Everyone glamorizes business ownership until reality punches you in the face. Starting a construction company feels exciting at first. You’re optimistic, energized, and dreaming big. But then come the sleepless nights, last-minute call-outs, cash flow stress, broken tools, ungrateful clients and suddenly, it’s not so pretty anymore. What if someone told you the truth before you jumped in? In this episode, Brad talks about: Discussing the realities of starting and owning a construction business. Overview of the five stages: uninformed optimism, informed pessimism, valley of despair, success, and fulfillment. The romanticized view of business ownership vs. the harsh realities. Personal anecdotes illustrating the struggles faced by contractors. How financial stability can alleviate stress and improve business operations. Introduction of the Profit Accelerator program for affordable business coaching. Encouragement to seek help and remember that profits are essential. Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

construction businessemotional cycle of changevalley of despair

EP220: How niching down made everything easier: Interview with Brendan Lawrence

48 min

It's not always best to do more. In fact, trying to provide every possible service could be stopping your building company from growing. What if the real growth comes from narrowing your focus? This conversation explores the unexpected power of niching down and how simplifying your services can lead to faster estimates, smoother operations, stronger marketing, and a business that finally feels in control. In this episode, Brad and Brendan talk about: The benefits of focusing on a specific service and how it transformed Brendan's business. Streamlined processes, reduced inefficiencies, and enhanced employee training. Increased confidence in estimates and stronger customer trust through targeted marketing. Significant sales increase after niching down and the importance of specialization. Overcoming fears of niching down and embracing efficiency. Mentioned: Website: https://www.tallpinesbuilding.com/ LinkedIn: https://www.linkedin.com/company/tall-pines-construction-co Facebook: https://www.facebook.com/p/Tall-Pines-Building-100083580096173/ TikTok: https://www.tiktok.com/@tallpinesbuilds Instagram: https://www.instagram.com/tallpinesbuilding/ Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Brendan LawrenceTall Pines Buildingpost-frame pole barns

EP219: When and How to Use Subcontractors in Your Construction Projects

43 min

It can save you time, money, and your image as a constructor if you know how to use subcontractors. No matter if you're a general builder or a specialist like an electrician or carpenter, you will need to hire outside help at some point. But before you hand over part of your project, there are critical things you must get right. Overlook them, and it could cost you big. In this episode, Brad talks about: Understanding the importance of subcontractors for general and specialty contractors. Identifying scenarios where subcontractors can enhance project efficiency. Tips on sourcing reliable subcontractors through networks, vendors, and referrals. Key steps to evaluate subcontractors, including site visits and communication checks. Importance of contracts, specifications, and communication preferences. Strategies for fostering loyalty and ensuring quality in subcontractor partnerships. Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

SubcontractorsGeneral ContractorsSpecialty Contractors

EP218: The top 5 challenges I help my Contracting Clients Overcome

40 min

Are you a contractor who is excellent at the work but hates running your own business? You aren't the only one with unstable clients, low-paying jobs, or cash flow issues. There are really only five big issues that keep most workers from moving forward. If you don't fix them, they'll slowly shut down your business. In this episode, Brad talks about: Overview of the five biggest problems addressed for contractors. Importance of charging more and managing cash flow for business success. The role of mindset in overcoming limiting beliefs and fostering growth. Strategies to reclaim time by optimizing the estimating and sales process. Building a strong brand to position as an expert and command premium prices. The value of joining a supportive community for shared learning and growth. Introduction to The Profit Club and Profit Accelerator for business improvement. Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

ProfitabilityCash FlowMindset

EP217: Breaking Free from Limiting Beliefs: Dennis Procopio's Approach to Coaching Men

51 min

For people who come from tough backgrounds, education can be a strong motivator that leads to personal growth and new opportunities. One person whose life experiences clearly show this idea is life coach Dennis Procopio, who talks a lot about how education has changed his life. In this episode, Brad and Dennis talk about: How education transformed his life and opened doors for him. Diverse challenges faced by men in various industries. Exploration of the connection between childhood trauma and careers in blue-collar trades. Strategies for dealing with guilt, shame, and regret to foster personal growth. The importance of mindset in achieving success and overcoming self-limiting beliefs. Mentioned: Website: manuplifecoaching.com (https://www.manuplifecoaching.com/) Instagram: https://www.instagram.com/manuplifecoaching/ Youtube: https://www.youtube.com/c/ManUPLifeCoaching Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Dennis ProcopioMan Up Life Coachingchildhood trauma

EP216: Overcoming Perfectionism: A Contractor's Guide to Better Business

49 min

When it comes to business, especially in the construction field, trying to be perfect can sometimes cut both ways. While having high standards is important, always trying to be perfect can stop growth, make it hard to keep employees, and make the workplace unstable. In this episode, Brad talks about: Definition and causes of perfectionism The role of upbringing and environment Personality traits contributing to perfectionism The impact of social and cultural pressures Strategies to combat perfectionism Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

PerfectionismConstruction BusinessEmployee Retention

EP215: Transforming Your Customer Journey: Simple Steps for Big Impact

26 min

People have long thought that the quality of the product is the most important thing for getting and keeping customers in a competitive business world, especially in construction. But the idea that the customer experience is more important than the quality of a product is becoming more popular. In this episode, Brad talks about: The disconnection between how we buy and how we sell. Steps to create a clear process from first contact to post-job follow-up. Importance of communication and setting expectations throughout the process. Personal anecdotes to illustrate the impact of customer service. Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Customer Journey MappingCustomer ExperienceConstruction Sales Process

EP214: Rebranding Your Business: A Journey with Chris Blauch of Blue Mountain Bathrooms

53 min

Maintaining a distinct and focused brand identity is crucial in the dynamic world of entrepreneurship. One interesting case study that shows how rebranding can improve a company's focus and competence is the podcast with Blue Mountain Bathrooms owner Chris Block. Based on Chris's story, we know that a strong brand helps spread the word about a company's main offerings and establishes its credibility, which in turn boosts advertising and sales. In this episode, Brad and Chris talked about: Chris's background and the evolution of his business The decision to rebrand from Block Building Services to Blue Mountain Bathrooms Benefits of specializing in bathroom remodeling The role of a mascot in branding and marketing Overcoming fears and pushback during the rebranding process The importance of customer experience and engagement in building a brand Mentioned: Website: https://bmbaths.com/ Facebook: https://www.facebook.com/Bmbaths Instagram: https://www.instagram.com/blue_mountain_bathrooms/ Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Chris BlauchBlue Mountain BathroomsBlock Building Services

EP213: Building a Strong Team: HR Strategies for Contractors with Traci Austin

47 min

Building trust and encouraging open communication within a company requires building strong relationships with employees. When workers feel like they are valued and respected, they are more likely to talk about their problems in an open way. This can help solve problems before they get worse. In this episode, Brad and Traci talk about: Importance of HR mindset for small businesses When to hire HR support and compliance essentials Creating effective employee handbooks and job descriptions The significance of tracking time and payroll accuracy Building relationships and trust within teams Utilizing assessments to understand employee motivations Strategies for fostering a positive workplace culture Actionable steps for retaining talent and enhancing engagement Mentioned: Website: https://elevatedtalentconsulting.com/ Facebook: https://www.facebook.com/HRinnovates Instagram: https://www.instagram.com/elevatedtalentconsulting/ LinkedIn: https://www.linkedin.com/company/elevated-talent-consulting/ Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

HR strategiesemployee handbookspayroll compliance

EP212: From Debt to Financial Freedom: Practical Advice with Connor Tyson

46 min

The impulse to raise one's standard of life might result in unstable financial circumstances as people start to see the results of their labors translated into higher income. The idea of delaying gratification becomes apparent as a key tactic to guarantee both individual financial well-being and the company's survival. In this episode, Brad and Connor talk about: The impact of lifestyle creep on personal finances Importance of a "hills and valleys" account for seasonal businesses Strategies for delaying gratification and building smart money habits The significance of proactive financial planning Understanding good vs. bad debt in business Tips for creating a sustainable budget and financial clarity Mentioned: Website: https://progressfc.com/ Facebook: http://www.facebook.com/progresssolutionsername Instagram: https://www.instagram.com/connorthefinancialcoach/ LinkedIn: http://www.linkedin.com/in/connor-tyson-chfc/me Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Connor Tysonlifestyle creephills and valleys account

EP211: How Contractors Can Sell More and Scale Faster – Chad Lefevre Explains

52 min

Many builders have trouble with sales, not because they aren't good at what they do, but because they can't explain their value well. Missed sales chances are caused by worrying about prices, not following up, and sales strategies that don't work. In this episode, Brad and Chad talk about: The #1 mistake contractors make that costs them sales How to price your services confidently without fear of rejection The power of follow-ups and how they can double your revenue Why educating your customers leads to more closed deals How AI and technology can give you a sales edge over the competition Mentioned: Website: https://tmicglobal.com/ Facebook: https://www.facebook.com/chadlefevre/ Instagram: https://www.instagram.com/chadxlefevre/ LinkedIn: https://ca.linkedin.com/in/chadlefevre Link to Resources: Grab Brad's tell-all book: The Contractor Profit Blueprint https://thecontractorprofitblueprint.com (https://thecontractorprofitblueprint.com/) You've been invited to check out Job Tread! https://www.hammerandgrind.com/jobtread Help us get the word out to other contractors by leaving us a review or sharing our podcast! Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.

Chad Lefevrecontractor salesAI implementation